10 Summit Park Drive
Pittsburgh, PA 15275-1103
412-788-6505
www.ats.edu

3624 Market Street
Philadelphia, PA 19104
267-284–5000
www.msche.org 

Union’s programs are authorized and registered by NYSED.

New York State Education Building
89 Washington Avenue
Albany, NY 12234
518-474-3852
http://www.nysed.gov/

Office of College and University Evaluation’s complaint page: https://www.nysed.gov/college-university-evaluation/complaints

Union Theological Seminary is a member of the National Council for State Authorization Reciprocity Agreement (NC-SARA) and follows the complaint resolution policies and procedures detailed in section 4 of the SARA Policy Manual and summarized here: https://nc-sara.org/sara-student-complaints-0 

SARA consumer protection provisions require the institution’s home state, through its SARA State Portal Entity, to investigate and resolve allegations of dishonest or fraudulent activity by the state’s SARA-participating institutions, including the provision of false or misleading information.

Procedure for Filing Complaints (for Students Residing Outside New York)

Union Theological Seminary (Union) is committed to ensuring that any grievances or complaints are appropriately addressed in a timely manner. Consumer protection complaints resulting from distance education courses, activities, and operations must first be filed with the institution to seek resolution. The first step is submitting information to Abigail Asgaralli ([email protected]), following Union’s Student Grievance Procedures outlined in the Student Handbook: https://utsnyc.edu/wp-content/uploads/Student-Handbook-2024.2025.pdf

If a student is not satisfied with the outcome of Union’s complaint resolution process in connection with a SARA, the next step is to contact the New York State Education Department (NYSED), in accordance with the NC-SARA complaint procedures. More information is available on their website.

For more information about the additional steps in the process, please see the SARA Student Complaint Process.

Please note that this does not include complaints related to grades or student conduct violations, both of which should be fully addressed within Union Theological Seminary’s processes, not through the NC-SARA complaint resolution process for consumer-protection issues.

NYSED (New York State Education Department) State Portal Entity contact:

Andrea Richards
518-474-1551
[email protected]
New York State Education Department
Office of College and University Evaluation
89 Washington Ave
Albany, NY 12234

Office of College and University Evaluation’s complaint page: https://www.nysed.gov/college-university-evaluation/complaints

1. Institutional Information: Carolyn Klaasen, Assistant Dean for Academic Affairs ([email protected])
2. Financial Aid Information (Title IV): Melissa Desravines ([email protected])
3. Financial Aid Information (scholarships): Vanessa Hutchinson ([email protected])

1. Mission and Vision 
2. Academic Programs
3. Financial Aid Information
4. FERPA
5. Services for Students with Disabilities: Services are handled via the Associate Dean for Student Affairs’ office, Student Handbook, pp. 19-22
6. Student Diversity: Student Handbook, Policy of Non-Discrimination, p. 80 Also, our College Navigator entry
7. Price of Attendance
8. Refund Policy for Financial Aid: See R2T4 policy and Student Handbook, pp. 14-15
9. Textbook Information: Union does not have a bookstore and encourages students to find textbooks at a low cost via a local bookstore or via Amazon.com. Required readings for courses are found on course reserve at the Burke Library, which is part of the Columbia University Libraries system
10. Educational Programs
11. Faculty
12. Transfer of Credit Policy (no articulation agreements)
13. Accreditation
14. Plagiarism Policy (Copyright Infringement): Student Handbook, pp. 11-12
15. Computer Use and File Sharing: Student Handbook, Community Expectations, pp. 80-90
16. Privacy Policy
17. Student Activities (Student Senate): Student Handbook, pp. 91-101
18. Career and Job Placement Services: Coordinated via the Field Education Office and Assistant Dean for Student Affairs’ Office. Student newsletter with job openings sent weekly during academic year and monthly in summer. Students can also access Career Services here: https://utsnyc.edu/life/student-affairs/career-services/ 

1. Assistance Available from Federal, State, Local, and Institutional Programs:

Institutional and other types of aid

Student Handbook, pp. 31-36

2. Federal Student Financial Aid Penalties for Drug Law Violations: Student Handbook, pp. 24-30

3. Student Loan Information

• Initial Loan Counseling for Student Borrowers
• Exit Counseling for Student Borrowers
• Institutional Code of Conduct for Educational Loans: Student Handbook, pp. 31-36

1. Drug and Alcohol Abuse Prevention Program: Student Handbook, pp. 24-30
2. Vaccination Policies: part of orientation
3. Campus Security Policies, Crime Statistics and Crime Log: Student Handbook, pp. 45-76
4. Annual security and fire safety reports
5. Fire Safety Policies, Fire Statistics and Fire Log (On-Campus Housing Facilities): Student Handbook, pp. 45-76 Student Handbook

1. Voter Registration: In New York, voter registration is completed through the New York Board of Elections and the New York Department of Motor Vehicles

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If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, you can contact us at [email protected].